Refund policy

At The Sunday Practice, your satisfaction is our priority. We stand behind the quality of our products and want you to feel confident and comfortable with your purchase. If for any reason you’re not completely satisfied with your order, we’re here to make it right.

We offer a 30-day refund policy from the date your order is delivered. If you’re unhappy with your purchase, you may request a return or refund within this time frame. To be eligible, your item must be in its original condition—unopened or gently used—and returned in its original packaging. We understand that skincare is personal, so we allow lightly used products as long as they meet our inspection standards.

To initiate a return or refund, please email us at hello@thesundaypractice.com with your full name, order number, and the reason for your request. Our team will respond within 1–2 business days with next steps. If your return is approved, you will receive instructions on how to send the item back to us. Please note that customers are responsible for return shipping costs unless the product was received damaged or defective.

Once we receive and inspect your return, we will notify you of the status. If your refund is approved, the amount will be credited back to your original method of payment. Refunds typically process within 5–7 business days after approval, though timing may vary depending on your bank or payment provider.

In the rare event that your product arrives damaged, incorrect, or defective, please reach out to us immediately at hello@thesundaypractice.com with photos and a brief description of the issue. We will gladly offer a replacement or refund at no additional cost to you.

We are a small business built on trust, honesty, and care — and we’re always happy to work with you to find a solution that feels fair and respectful. If you have any questions or concerns about our refund policy, don’t hesitate to contact us.

Thank you for choosing The Sunday Practice.